Terms and Conditions

 

Welcome to genuineproduct247.com! By accessing and using our website, you agree to comply with these Terms and Conditions. Please read them carefully to understand your rights and obligations when shopping with us. These Terms apply to all visitors and customers in Sri Lanka and worldwide.

1. General Information

These Terms and Conditions govern your use of genuineproduct247.com and the purchase of products from our website. By using our services, you agree to abide by these terms, along with our Privacy Policy, Refund and Return Policy, and any other policies displayed on our site.

2. User Eligibility

To shop on genuineproduct247.com, you must:

  • Be at least 18 years of age or have parental consent to make purchases.
  • Provide accurate and complete information when creating an account, placing orders, and during any interactions with us.

3. Product Descriptions and Availability

We strive to ensure all products are accurately described and available. However:

  • We cannot guarantee product availability, especially for high-demand items.
  • Product colors, sizes, and descriptions are as accurate as possible, but minor variations may occur due to screen settings or updates.
  • Prices and stock availability are subject to change without prior notice.

4. Pricing and Payments

All prices listed on genuineproduct247.com are in Sri Lankan Rupees (LKR) unless stated otherwise. We reserve the right to:

  • Update prices due to currency fluctuations, promotions, or other factors.
  • Cancel any order in cases of pricing errors or stock limitations, in which case we will notify you and issue a full refund.

Accepted payment methods include:

  • Credit/debit cards
  • Cash on delivery (COD)
  • Online payment gateways available at checkout

5. Order Processing and Shipping

Orders are typically processed within 1-3 business days upon receipt of payment. Shipping times may vary based on location and order volume.

  • Delivery Estimates: We provide estimated delivery dates, but we cannot guarantee specific delivery times due to factors beyond our control.
  • Shipping Fees: Calculated at checkout and are non-refundable, except in cases of damaged or incorrect items.

6. Returns, Refunds, and Exchanges

Our Refund and Return Policy is designed to ensure customer satisfaction. Please refer to our Refund and Return Policy for detailed information on eligibility, procedures, and terms. For assistance, contact us at genuinedevices247@gmail.com or WhatsApp +94 767 277 776 / +94 757 277 776.

7. Account Security

By creating an account on genuineproduct247.com:

  • You are responsible for maintaining the security of your account, including your password and login information.
  • Any activity under your account is your responsibility. Contact us immediately if you suspect any unauthorized access.

8. Intellectual Property

All content on genuineproduct247.com, including text, images, logos, and product information, is protected by intellectual property laws. You may not use, reproduce, or distribute our content without express written permission from us.

9. Limitation of Liability

To the extent permitted by law, genuineproduct247.com shall not be liable for:

  • Any damages resulting from the use or inability to use our website.
  • Any losses arising from products or services acquired on genuineproduct247.com, including indirect or incidental damages.

10. Governing Law

These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes arising from or related to these terms will be resolved in the jurisdiction of Sri Lanka.

11. Modifications to Terms and Conditions

genuineproduct247.com reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page, and continued use of our site indicates acceptance of the revised terms.

12. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Thank you for choosing genuineproduct247.com for your shopping needs!

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